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Dominique has been very supportive - and patient - throughout the process. I have often found it difficult, and because of stress and other circumstances in my life I have often taken a long time to face up to the situation and complete things that need to be done

Client

Tom was really helpful he explained very clearly and what would happen. Thank you

Client

Clients are impressed with his performance, saying: 'He's very much a detail man; very careful and very thorough'

Chambers UK 2015

Thomson Snell & Passmore's 'consistently professional and accessible' team is led by Fiona Mills. Graham Bell is noted for his 'excellent eye for detail'

We are very grateful to you for your hard work, your sensitivity in dealing with some frequently painful material, and the consistent lucidity with which you have kept us informed of the different stages of the claim

Client

In a meeting with Patricia Fearnley I was struck by her immediate understanding of the situation, and also by her warmth and sympathy, which reassured me that I had made the right choice of solicitors to deal with our case

Client

I have used various departments of TS&P and have ALWAYS been VERY happy with all advice correspondence, help and professionalism that I have received

Client

I always feel listened to and have been treated very well

Client

I have found both Una and Desmond very professional, knowledgeable and understanding people. It is good to deal with 'humans' when having to work on personal documentation

Client

Very professional, removed the pressure from a stressful situation and allowed me to concentrate on my recovery.

Client

Thank you for providing an excellent service, which due to you was stress free for me!  I am more than happy with the amount and am now, more importantly, able to move on putting this behind me.

Client

 The best people outside London.

We will always be grateful for the way in which you so competently handled our claim and we would most certainly pass your name to anyone we know in need of comparable help.

Client

An 'exceptionally capable' team.

The legal 500 2013

The team is very thorough and meticulous.

Chambers UK 2014

The team dealt with a difficult situation. It was good with getting the right experts involved with our case. - Chambers UK 2014

Chambers UK 2014

The firm's level of service is nothing short of phenomenal.

Chambers UK 2014

We would like to thank you for the thorough, efficient hard work you have done on Chris’s behalf. You have informed us of every stage of development as it has happened and we are very grateful for that.

Client

We received sound and clearly explained advice, together with a response that was both sympathetic and professional. We have been kept regularly informed of progress and you have always responded promptly to any queries that we’ve risen in a constructive and helpful manner.

Client

Many thanks for all your support and hard work through a torrid 2 ½ years. We both appreciate it could have ended very differently without your dedication and attention to detail.

Client

I thank you so much for your excellent service and will recommend you strongly to anyone needing help.

Client

 "They handle a lot of work and they are very specialised and very knowledgeable." "What I love about the firm is that they've got real strength and depth."

Chambers UK 2016

Patricia Fearnley regularly finds herself involved in "extraordinarily difficult cases," where she is able to remain "very calm and really push a claim for all it's worth." She specialises in obstetric cases and is also vastly experienced in inquests work.    

Chambers UK 2016

Graham Bell's practice focuses on serious injury. He is described as an "out-and-out clever lawyer with great ideas when analysing cases."      

Chambers UK 2016

Fiona Mills offers strategic clinical negligence litigation services to clients left injured by negligent surgery. She also has experience in both obstetric and delayed cancer diagnosis cases. Clients enthuse that "she is really friendly and explains all the legal jargon that we don't understand and she is always available to talk."     

Chambers UK 2016

Sources note how associate James Cahan "uses his excellent professional skills linked with empathy and good communication skills to enable us to feel supported and informed throughout the process."    

Chambers UK 2016

Jonathan Clement is an expert on brain injury. Market sources praise him as an "empathetic, driven lawyer who is determined to get the right outcome for his clients."  

Chambers UK 2016

We received good and prompt service at all times - not only from Jenny herself, but also her secretary and the trainee when necessary.

Client

Thank you so much for the professional way you have dealt with the case, your kindness is very much appreciated.

Client

You have helped make a difficult situation bearable.

Client

Jenny was very good at thinking of all the options and sought good experts in supporting my case; I was pleased with the outcome

Client

I would like to express my extreme gratitude to you for all your hard work.  

Client

Any time I needed to ask a question or needed any explanation about the case, James Cahan was there at the end of the phone. He answers his own phone so I felt as though I was getting a very personal service. I was never made to feel uncomfortable or a nuisance as I had felt with an earlier solicitor. Communication was excellent throughout, using emails, telephone and letters.  

Client

My case was earlier rejected by another firm of solicitors yet Mr Cahan could see that there was a case to answer. With the expert medical witnesses which he sourced, good communication and sound advice, I felt very confident in his hands that we would get a successful outcome.

Client

Very nice people. Really made the case a lot easier to understand; they were always there to help.

Client

James Cahan's approach was exemplary, he was both approachable and understanding at all times.  

Client

As mentioned, I was very impressed at the start! As the case grew and went on, I felt completely safe, and trusted Jonathan to act in my best interests, though everything was always run by me before going ahead with anything, without the experience and knowledge.

Client

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