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  • Overview

    Douglas Skilton from our Dispute Resolution team speaks to The Times and gives advice on what to do if a payment error is made due to the recycling of bank accounts.

    Members of The Times can read the full article published on the 21 August 2015:Banks pass the buck while customers lose thousands.

    Douglas says, "If you have exhausted the bank's complaints process and gone to the financial ombudsman, your only real option is to consider bringing a claim for 'restituion', that is, return of money to its rightful owner."

    If you would like to further discuss this article please contact Douglas Skilton from our Dispute Resolution team.

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    Dispute Resolution

    Our objective is to achieve swift, realistic results in the most cost efficient and risk free manner possible. Our Dispute Resolution team specialise in resolving a wide range of disputes for individuals.  

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