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Get in touch

Get in touch

Thomson Snell & Passmore LLP respects the privacy of your personal data. By personal data, we mean information about you which might allow you to be identified, such as your name and address. Personal data is defined in the Data Protection Act 1998 (the Act).

This Privacy Policy explains how we will collect, store and use any of your personal data.

How We Collect Your Personal Data

We may collect:

  • Information that you might provide when using our website, such as your name and email address. In this case, we will not retain your details, other than for the purpose of carrying out any work that you instruct us to carry out

  • Information that you might provide when contacting us with an enquiry, other than through our website. If you do not go on to instruct us, we will not retain your details for the purpose of contacting you in future about our services or events

  • If you ask us to do work on your behalf, we will collect relevant information from you, which will include personal data. All personal data is stored and used in accordance with the Act

  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
     

Personal Data Provided Through Our Website Or By Email

We may collect information about your computer when you access our website or contact us by email, such as the domain from which you access the internet or the date and time that you access our website. This information will not identify any individual. Visit our Cookie policy for more information.

Where Personal Data Is Stored

We have procedures in place to protect your personal data from loss, misuse, alteration or destruction. Where personal data that you provide to us is stored electronically, it will be held on our secure servers and protected by a series of security measures. Where personal data is held manually, all of our staff and third party suppliers are subject to strict obligations to maintain the security of that personal data. Any payment transactions will be encrypted using SSL technology.

How We Use Your Personal Data

We use information held about you in the following ways:

  • To carry out the work that you instruct us to do
  • To provide you with information or services that you request from us or which we feel may interest you. We will not contact you by e-mail for this purpose unless you expressly agree to this
  • In order to search the electoral roll and the files of credit reference agencies in order to make credit decisions about you. The agencies will record any credit searches on your credit file
  • To ensure that we comply with our legal obligation to check your identity and to prevent fraud.
     

We do not sell or share your personal data with any third party, except as necessary to carry out the work that you instruct us to do, as required by law and where third party suppliers are updating or carrying out maintenance on our ICT systems.

Your Rights

You have the right at any time to ask us not to process your personal data for marketing purposes. You can do so by contacting our marketing team through our main address.

You also have the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Contact

The data controllers are the members of Thomson Snell & Passmore LLP of 3 Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NX. The person to contact for the purposes of this Privacy Policy is James Ward.

Our DPA registration reference is ZA093616.

Get in touch

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