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  • Overview

    We were instructed by a manufacturer to rebuff a potential claim from a kitchen designer regarding defective works in the installation of our client’s product.  Some minor issues had arisen immediately following installation, which our client had attended to.  A further resolution was proposed in relation to the outstanding issues, which the designer’s client refused and there were no further communications on the issue. 

    Some 10 months later our client received a Letter of Claim on the same issues.  We responded robustly to the Letter of Claim and encouraged the parties to enter into negotiations to resolve the matter quickly and proportionately.  Although the claim was for a relatively low value, it was outside the small claims limit and proceedings would have locked our client into an expensive and unnecessary process.

    We negotiated with the designer’s legal representative on a commercial basis, and enabled the parties to agree an appropriate financial settlement.  We ensured that this matter was resolved confidentially without any attribution of liability to our client, in a manner which avoided time consuming and disproportionate court proceedings.

  • Related Services

    Construction & Engineering

    Construction & engineering dispute resolution

    Our highly experienced construction lawyers resolve construction disputes at an early stage. Where formal legal processes are required, we minimise the disruption, ensure their cost-effectiveness and get you the best commercial result.

Get In Touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

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General Private Client UpdatesGeneral Commercial UpdatesConstruction UpdatesCourt of Protection UpdatesAgriculture & Rural Affairs UpdatesCommercial Property UpdatesEmployment UpdatesDispute Resolution UpdatesCorporate & Commercial UpdatesCharities & Not for Profit UpdatesFood & Drink UpdatesEducation UpdatesTransport & Logistics UpdatesFamily Business & Owner Managed Businesses Updates

I agree to be ‘opted in’ to receive Thomson Snell & Passmore newsletters, event invitations and other publications that are related to the subject matter of this event or my industry sector. I understand that this means they will send me these communications by email

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Jargon Buster