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  • Overview

    Our client, Mrs R, sustained fractures to her right shoulder and hip, as well as wedge compression fractures to her spine after she slipped on the remains of a sweet which had been left on the floor at an Iceland supermarket.

    Mrs R, who was in her 80s at the time of the accident, had been shopping in the freezer section of her local Iceland store after the sweet remains had not been cleaned away by store employees.  She fell onto her right and struck a freezer cabinet before landing on the floor.

    She was taken to hospital and informed she had a fracture of the greater tuberosity of her right shoulder and an inter-trochanteric fracture of her right hip were diagnosed.  Some months later, it was noted that she had also sustained wedge compression fractures of her dorsal spine at T10 and T11.

    The case was funded through a conditional fee agreement (no win no fee) and we wrote a letter of claim.  Iceland denied the case on the basis that they had a “clean as you go” cleaning regime and their staff are trained to continuously monitor the floor of the shop for hazards.  We were of the view that such an ad hoc approach was insufficient to ensure the safety of visitors.

    The defendant denied liability for nearly four years.  Nevertheless, we continued to fight the case and issued court proceedings.  However, before a trial took place the defendant entered negotiations and a settlement of £32,500 plus payment of the claimant’s costs was agreed.

    Oliver Chapman specialises in tripping and slipping cases.  If you would like to ask Oliver a question about a potential case, or if you have a general query about any personal injury, please contact him at Thomson Snell & Passmore Solicitors on 01892 701234 in confidence.

  • Related Services

    Personal Injury

    Our Personal Injury team will advise you free of charge whether you have a claim and can act for you on a no-win-no-fee basis.

    Accident in a public place or on private premises

    If you have had an accident in a public place or on private premises you can be entitled to claim compensation. We have a long history of acting for clients injured when in public places such as supermarkets, parks, walking on footpaths etc.  

Get In Touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

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General Private Client UpdatesGeneral Commercial UpdatesConstruction UpdatesCourt of Protection UpdatesAgriculture & Rural Affairs UpdatesCommercial Property UpdatesEmployment UpdatesDispute Resolution UpdatesCorporate & Commercial UpdatesCharities & Not for Profit UpdatesFood & Drink UpdatesEducation UpdatesTransport & Logistics UpdatesFamily Business & Owner Managed Businesses Updates

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Oliver Chapman
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Jargon Buster