Search results for ''...

Sorry, there were no results

Get in touch

Get in touch

  • Overview

    Over the weekend, The Daily Telegraph reported that South East Coast Ambulance Service is under investigation following a scandal which saw ambulances deliberately delayed due to its internal policy of downgrading all 111 calls.  The deaths of 25 patients are now being investigated. 

    Thomson Snell & Passmore has just settled a clinical negligence claim against South East Coast Ambulance Service, where a man died of an asthma attack despite two ambulance technicians (no paramedics were available) arriving at the scene.  The case went to the High Court in October last year when Judge Coe ruled that the ambulance technicians failed to carry out a proper assessment of the patient’s condition and the treatment which they provided was also negligent.  The defendant denied any breach of duty by the crew, claiming that in any event the outcome was inevitable and none of the measures put forward by the claimant either individually or in combination would have prevented the deceased's death.  The court preferred the evidence of the claimant’s experts.  The South East Coast Ambulance Service sought to appeal before the Court of Appeal but their written submission for permission to appeal was refused and the claimant recovered compensation of over £400,000.

    Due to an anonymity order to protect children who are dependants of the deceased, we cannot identify the claimant in the case.

     Sharon Lam, a specialist clinical negligence lawyer who has pursued successful litigation against the South East Coast Ambulance Service previously, said: “Deployment of rapid response ambulance is vital to save lives.  For genuine life threatening situations, there should be no difference between phoning 999 or 111.  Routinely delaying responses to 111 calls regardless of the urgency is not an acceptable policy.  Patients who were adversely affected by any delayed response to 111 calls may have a compensation claim against the Trust.”

    Information was correct at time of publishing 2 November 2015

  • Related Services

    Clinical Negligence Compensation Claims

    We have one of the most well-established and experienced clinical negligence teams in the country. Our clinical negligence lawyers have a reputation for winning complex medical negligence cases and we have helped thousands of people claim compensation.   

    Accident & emergency claims

    Our clinical negligence team has long experience in dealing with compensation claims arising from negligence or errors made by the Accident and Emergency (A&E) department. Contact one of our specialist lawyers for a free initial consultation to find out if we can investigate your case with the financial security of a no win no fee agreement.

    Accident in a public place or on private premises

    If you have had an accident in a public place or on private premises you can be entitled to claim compensation. We have a long history of acting for clients injured when in public places such as supermarkets, parks, walking on footpaths etc.  

    Fatal accident claims

    When an accident results in death the legal process that follows is difficult for those left behind. We offer a caring service with practical advice. We can represent families at inquests as well as help with the compensation.  

Get in touch

Jargon Buster