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By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

Newsletter Sign Up

I would like to receive newsletters, event invitations and publications from Thomson Snell & Passmore by email on the following topics (tick all those that apply) and consent for my data to be processed for this purpose.

We respect your privacy and want news to be relevant. To either, click here or update your preferences by emailing us at info@ts-p.co.uk. Your personal data shall be treated in accordance with our & .

Get In Touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

  1. We try to resolve complaints quickly and directly with you. If you have a complaint, please contact the person you are dealing with at the firm and provide them with full details of the issues you would like us to consider. Please click here for a copy of our client’s complaints procedure. If you require a hard copy then we can provide one on request
     
  2. If we cannot resolve a complaint, the SRA and the Legal Ombudsman provide resolution services for certain types of complaint. Please note that complaints to be processed by the Legal Ombudsman should normally be made within six months of receiving a final written response from us about your complaint.
     
  3. For details on how to contact the Legal Ombudsman or the SRA please refer to the attached complaints procedure or visit their website using the above links.
     
  4. We will deal with complaints from third parties in a similar manner to our client process. A third party is any person, including solicitors, who are not a client of the firm. Escalation to the Legal Ombudsman may not be applicable in all third party complaints and we can advise you at the time you raise a complaint. Please note our duty of confidentiality to our clients will remain of the upmost importance. 
     
  5. In order to deal effectively with your complaint, we will process your data in accordance with our Privacy Notice. 

Newsletter Sign Up

I would like to receive newsletters, event invitations and publications from Thomson Snell & Passmore by email on the following topics (tick all those that apply) and consent for my data to be processed for this purpose.

We respect your privacy and want news to be relevant. To either, click here or update your preferences by emailing us at info@ts-p.co.uk. Your personal data shall be treated in accordance with our & .

Get In Touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

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Jargon Buster