Care of the elderly claims

Tom was really helpful he explained very clearly and what would happen. Thank you

Client

Clients are impressed with his performance, saying: 'He's very much a detail man; very careful and very thorough'

Chambers UK 2015

Thomson Snell & Passmore's 'consistently professional and accessible' team is led by Fiona Mills. Graham Bell is noted for his 'excellent eye for detail'

The Legal 500 2014

In a meeting with Patricia Fearnley I was struck by her immediate understanding of the situation, and also by her warmth and sympathy, which reassured me that I had made the right choice of solicitors to deal with our case

Client

I have used various departments of TS&P and have ALWAYS been VERY happy with all advice correspondence, help and professionalism that I have received

Client

I always feel listened to and have been treated very well

Client

Very professional, removed the pressure from a stressful situation and allowed me to concentrate on my recovery.

Client

Thank you for providing an excellent service, which due to you was stress free for me!  I am more than happy with the amount and am now, more importantly, able to move on putting this behind me.

Client

 The best people outside London.

We will always be grateful for the way in which you so competently handled our claim and we would most certainly pass your name to anyone we know in need of comparable help.

Client

An 'exceptionally capable' team.

The legal 500 2013

The team is very thorough and meticulous.

Chambers UK 2014

The team dealt with a difficult situation. It was good with getting the right experts involved with our case. - Chambers UK 2014

Chambers UK 2014

The firm's level of service is nothing short of phenomenal.

Chambers UK 2014

We would like to thank you for the thorough, efficient hard work you have done on Chris’s behalf. You have informed us of every stage of development as it has happened and we are very grateful for that.

Client

We received sound and clearly explained advice, together with a response that was both sympathetic and professional. We have been kept regularly informed of progress and you have always responded promptly to any queries that we’ve risen in a constructive and helpful manner.

Client

Many thanks for all your support and hard work through a torrid 2 ½ years. We both appreciate it could have ended very differently without your dedication and attention to detail.

Client

I thank you so much for your excellent service and will recommend you strongly to anyone needing help.

Client

Overall a very good and responsive service - I wasn't anticipating this. The process of claiming under this area of law is more complicated than I thought it would be but it was translated very efficiently to me.

Client

You have helped make a difficult situation bearable.

Client

Jenny was very good at thinking of all the options and sought good experts in supporting my case; I was pleased with the outcome

Client

I would like to express my extreme gratitude to you for all your hard work.  

Client

Any time I needed to ask a question or needed any explanation about the case, James Cahan was there at the end of the phone. He answers his own phone so I felt as though I was getting a very personal service. I was never made to feel uncomfortable or a nuisance as I had felt with an earlier solicitor. Communication was excellent throughout, using emails, telephone and letters.  

Client

My case was earlier rejected by another firm of solicitors yet Mr Cahan could see that there was a case to answer. With the expert medical witnesses which he sourced, good communication and sound advice, I felt very confident in his hands that we would get a successful outcome.

Client

Very nice people. Really made the case a lot easier to understand; they were always there to help.

Client

James Cahan's approach was exemplary, he was both approachable and understanding at all times.  

Client

As mentioned, I was very impressed at the start! As the case grew and went on, I felt completely safe, and trusted Jonathan to act in my best interests, though everything was always run by me before going ahead with anything, without the experience and knowledge.

Client

They worked as hard as possible to get me a result that I did not think I would end up with. The communication with my lawyer and his staff was excellent, and I felt at ease discussing such private matters with my lawyer, which is a rarity for me as I am a very private person.

Client

My lawyer was very friendly and easy to talk to, and I always felt he was working his hardest on my case.

Client

Oliver was very helpful and friendly, and settled the case within a short space of time.

Client

Kept me up to date with all stages of the claim. Fees were good, and Oliver was a very helpful and friendly.

Client

I would like to thank Jenny and her team for all their hard work and efforts during what has been a very traumatic 3 years.  Throughout this period, Jenny has been on hand with reassurance and advice.  At the same time, she assembled an excellent team of experts, which enabled me to reach a successful conclusion.

Client

I cannot thank Jenny and her team enough and I wouldn't hesitate to recommend TS&P, Debbie, Jenny and Patricia highly enough. Many thanks again for your professional conduct throughout.

Client

I am so grateful to TS&P for all their work and help with my mother's case; it was a very complicated and time-consuming case.

Client