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  • Overview

    Contact one of our specialist lawyers for a free initial consultation to find out if we can investigate your case with the financial security of a no win no fee agreement.

    When can you make a compensation claim for an accident in a public place?

    We have a long history of bringing claims on behalf of clients who have been injured in a public place or on private premises. The size and experience of our personal injury team means it is likely that we have already succeeded in recovering compensation in an accident similar to yours.

    Most common injuries are caused by people slipping or tripping and by falling objects. These are often known as slips, trips and falls. There are occasions when it is possible to bring a claim for a trespasser who is injured.

    Some of the common places these accidents happen are:

    • Restaurants and fast food outlets
    • Supermarkets
    • Pavements, roads and steps
    • Automatic doors, lifts and stairs
    • Leisure centres and sports clubs
    • Items falling from scaffolding.
       

    The law governing accidents in places that are open to the public is complex and can vary depending on the organisation that has control of the area.

    • Local authorities, for example, have specific legal duties for maintaining and repairing pavements and keeping roads free of snow and ice. Compensation claims are brought against the Highways Authority
    • Supermarkets’ duties include keeping their floors clear of hazards. These compensation claims come under occupiers’ liability.

    What can you claim compensation for?

    • Compensation can be due for physical or psychological damage, or both
    • You can claim compensation for the pain and suffering caused by your injuries and the things you need as a result of your injury
    • You can also claim compensation for final loss. For example, for loss of earnings caused by your accident and the injuries you sustained.
       

    The amount of compensation you get depends on:

    • The seriousness of your injuries
    • The extent of financial loss resulting from your accident and injury
    • The support you will need in the future
       

    How our personal injury lawyers can help you make a compensation claim

    • The breadth of experience in our personal injury team means it is likely that we have already recovered compensation in a case with similar circumstances to yours
    • We will give you clear advice on whether you have a claim for compensation at the outset and support you through each step of the process
    • Our personal injury lawyers have extensive experience in claims for slips, trips and falls is an area of extensive experience for our team and we have dealt successfully with many compensation claims in both public places and private premises
    • Members of our personal injury team specialise in lower value personal injury claims for accidents at work which need to be pursued through a specialist on-line claims portal. This applied to claims arising out of accidents at work are valued at less than £25,000.
       

    Free initial consultation

    Contact our team of specialist personal injury lawyers for a free, no obligation, consultation and we will listen to the circumstances of your accident before giving you clear advice on the chance of you recovering compensation. If we think you have a claim we can investigate your case using the financial security of a no win no fee agreement.

    Call us or fill in our short enquiry form and we will assess your accident at work claim.

     

     

  • Related Client Stories

    Laser hair removal treatment leaves client with facial burns

    Laser hair removal treatment leaves client with facial burns

    Customer suffers injury after fall in a shop in Sevenoaks

    Dominique Parker, a specialist Personal Injury lawyer at Thomson Snell & Passmore has secured a £24,000 settlement for a lady who tripped and fell over a wooden plank at a garden centre in Sevenoaks, injuring her chest and later suffered from trochanteric bursitis.  

    Employee has debris blasted into his face by fire hydrant

    Our client, Mr J, was employed to commercially clean railway tracks and platform edges.  He was injured when the fire hydrant he was using to obtain water for cleaning blasted air with fragments of rust, metal and debris into his face.  He sustained injures to his face, eye and psychological trauma.

    Labourer exposed to asbestos dust dies from mesothelioma

    Our client, Mr S, was exposed to asbestos and asbestos dust during his employment with British Uralite Limited causing him to later develop and die from mesothelioma cancer. 

    Pianist’s legs crushed by an articulated lorry

    Our client, Mr O, received a significant six figure settlement after he sustained serious leg fractures and major ligament damage to both legs.

    South East Coast Ambulance Service

    Over the weekend, The Daily Telegraph reported that South East Coast Ambulance Service is under investigation following a scandal which saw ambulances deliberately delayed due to its internal policy of downgrading all 111 calls.  The deaths of 25 patients are now being investigated. 

    Multiple fractures after slip on Iceland supermarket floor

    Our client, Mrs R, sustained fractures to her right shoulder and hip, as well as wedge compression fractures to her spine after she slipped on the remains of a sweet which had been left on the floor at an Iceland supermarket.

    College fails to grit path after snow causing injury

    Jonathan Herbert, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured compensation for a college employee who suffered an exacerbation of her back problems after she slipped on black ice.

    Orthopaedic injuries after trip in supermarket car park

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells office, has secured £10,000 for a claimant who suffered a fractured nose, ankle and tear in her right knee when she tripped in a car park at the Co-Op supermarket.

    Fractured elbow after slip at supermarket

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, secured a settlement for a claimant who was injured when she slipped at Sainsbury’s supermarket and suffered a fractured elbow.

    Shopper trips on mat in supermarket injuring wrist and thumb

    Dominique Parker, specialist Personal Injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured a figure close to £40,000 for consumer who fell over on a mat at a supermarket, resulting in the restricted use of his right hand and deterioration of existing medical conditions.

    Carer ruptures disc in spine during manual handling

    James Cahan, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured compensation for a carer to who required a discectomy surgery after rupturing a disc in her spine when transferring a patient.

    Injury caused by overfilled wheeled bin in hospital

    Jonathan Herbert, specialist clinical negligence and personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured compensation for an elderly claimant who was injured when he was knocked to the ground by a wheeled refuse bin which had been overfilled.

    Injuries at gym due to unqualified instructor

    Dominique Parker, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) Offices, has secured £11,000 for a woman who suffered injuries to her wrists and psychological damage following a Boxercise class at the gym which was run by an unqualified instructor.

    Compensation recovered for injury caused by dog

    Oliver Chapman and Lorna Buckwell, specialist personal injury lawyers, based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, have secured £17,000 for a dog walker who was injured when another person’s dog knocked her to the floor.

    Compensation for fractured arm following trip

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured £9,500 for a claimant who suffered a fractured arm when she tripped on a footpath.

    School girl hit by school bus is awarded £34,000

    Dominique Parker, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) Offices, has secured £34,000 for a school girl who was hit by a school bus which mounted the pavement where she was walking.

    Rusty manhole cover collapses causing foot fracture

    Dominique Parker, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) Offices, has secured £22,000 for a gentleman who sustained a foot fracture after stepping on a rusty manhole cover which collapsed.

    Compensation for laceration of lip following trip.

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured £2,000 for a child who suffered a laceration to his philtrum following a tripping accident at Chessington World of Adventure.

    Award for ruptured hamstring after slip in store

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured £7,000 for a claimant who suffered a ruptured hamstring when she slipped on a spillage at B&Q.

    Wrist and ankle injuries after pot hole caused trip

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured a settlement for a claimant who was injured when she tripped over a large defect in the road and suffered soft tissue injuries to her wrist and ankle.

    Award for fractured wrist after trip in forecourt

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured £8,000 for a claimant who fractured her wrist when she tripped at a service station in St Leonards on Sea.

    Award for fractured femur after slip on uneven road

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured nearly £50,000 for a pedestrian who fractured her left neck of femur when she slipped on the poor road surface outside her house.

    Award for partially amputated finger crushed at school

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured £2,000 for a child who suffered a partial crush amputation of her right middle finger when a toilet door slammed shut.

    Award for hospital patient who slipped on snow

    Oliver Chapman, specialist personal injury lawyer based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has recovered compensation for a claimant who, whilst an impatient in hospital, slipped on melted snow and injured her wrist.

    Employer’s Liability – work or play?

    Six figure compensation award for claimant injured at a work 'day out'

    Inquests

    This case demonstrates the expertise of our Personal Injury team and how they can ease the strain on families who have just lost a loved one and are faced with going through an inquest. The team were able to allow the family to grieve whilst we looked objectively at the evidence and assisted the coroner in reaching their decision.

    Accidents at school

    This case study demonstrates the expertise of our Personal Injury team who have recently advised clients on claims resulting from accidents occurring at school, including future loss of earnings.

  • Latest Updates

    Managing the Neuroscientific Complications of Concussion of the Auditory and Vestibular Systems

    Dr Peter Savundra, Consultant Audiovestibular Physician, provided insight on managing complications caused by damage to the audiovestibular systems after brain injury at our annual brain injury lecture on the 25th May 2017.

    Is your NHS complaint response worth the paper it is written on?

    Jessica Hanrahan, a Paralegal in our Clinical Negligence and Personal Injury team shares her views on the news that the NHS Complaints Service has been found it to be most inadequate following a review by the Health Service Ombudsman. 

  • Know How

Get in touch

Dominique was friendly, informative and excellent to deal with. I have recommended Thomson Snell & Passmore to others of every department. My experience with the company has been seamless.

Client

Dominique showed great empathy and understanding at all times.

Client

Tom was really helpful he explained very clearly and what would happen. Thank you.”

Client

Thank you for providing an excellent service, which due to you was stress free for me!  I am more than happy with the amount and am now, more importantly, able to move on putting this behind me.

Client

Sources say he is 'very sound on tactics'.

Chambers UK 2015

Jonathan Clement is ‘a great negotiator’.

The Legal 500 2014

The team helped to build my confidence by keeping me up to date on any progress while reminding me of appointments with regular calls and e-mails. I can highly recommend their services to anybody who is unfortunately in my situation. Thanks James Cahan and his team of experts.”

Client

Throughout the process, your firm has treated me with unfailing tact and courtesy.  I have been conscious of, as well as the firm’s efficiency, a considerable sensitivity in the way a potentially painful legal issue was dealt with.

Client

We are very grateful to you for your hard work, your sensitivity in dealing with some frequently painful material, and the consistent lucidity with which you have kept us informed of the different stages of the claim

Client

First class service from the first meeting until the end. Thank-you.

Client

I have absolute respect for them. They're an excellent firm – well established, and very pleasant people

Chambers UK 2014

The team provides a ‘consistently high level of service’.

The Legal 500 2013

As a family we have no experience of dealing with such issues, so James’ considered approach, advice and guidance were invaluable to us. Invariably highly professional but also approachable and with clear explanations, he has inspired total confidence throughout the past 17 months.

Client

I felt that you were very sincere and compassionate when dealing with me when I was at my lowest. I would recommend James time and time again, to any future clients.

Evelyn Plum

I would like to take this opportunity of offering my most sincere thanks to you and your Team for handling my Personal Injury Claim. The outcome was very satisfactory and way beyond my expectations which I can only attribute to your expertise and knowledge in these matters. I will have no hesitation in recommending you and your practice partners.

Client

Many thanks for all your support and hard work through a torrid 2 ½ years. We both appreciate it could have ended very differently without your dedication and attention to detail.”

Client

You have been very good thank you. Always prompt to respond to queries and have explained everything thoroughly.”

Client

I thank you so much for your excellent service and will recommend you strongly to anyone needing help.

Client

I feel that TS&P and your team have been extremely good and I could not have wished for anything more.

Client

The sensitivity and dedication has assisted and assured me greatly in my recovery…there has been an emotional benefit that you and the team have provided by all of your actions. Thank you and the team for winning this case and securing a victory which, to me, is more than just about financial compensation.

Client

Thank you so much for the huge amount of effort and work put in by all concerned with this case. You were a very kind man and handled the case sympathetically and with integrity

Client

Couldn’t have wished for a nicer person. What more can I say other than a BIG thank you.

Client

Brilliant. Absolutely brilliant from the time I walked in the door.

Client

I feel that TS&P do take time to understand me personally. I am not just a folder, I am a person

Client

Dominique has been very supportive - and patient - throughout the process. I have often found it difficult, and because of stress and other circumstances in my life I have often taken a long time to face up to the situation and complete things that need to be done.

Client

Overall a very good and responsive service - I wasn't anticipating this. The process of claiming under this area of law is more complicated than I thought it would be but it was translated very efficiently to me.

Client

You have helped make a difficult situation bearable.

Client

Jenny was very good at thinking of all the options and sought good experts in supporting my case; I was pleased with the outcome

Client

I would like to express my extreme gratitude to you for all your hard work.  

Client

I would like to thank Jenny and her team for all their hard work and efforts during what has been a very traumatic 3 years.  Throughout this period, Jenny has been on hand with reassurance and advice.  At the same time, she assembled an excellent team of experts, which enabled me to reach a successful conclusion.

Client

I cannot thank Jenny and her team enough and I wouldn't hesitate to recommend TS&P, Debbie, Jenny and Patricia highly enough. Many thanks again for your professional conduct throughout.

Client

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