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General Private Client General Commercial Construction Court of Protection Agriculture & Rural Affairs Commercial Property Employment Dispute Resolution Corporate & Commercial Charities & Not for Profit Food & Drink Education Transport & Logistics Family Business & Owner Managed Businesses

We respect your privacy and want news to be relevant. To either, click here or update your preferences by emailing us at info@ts-p.co.uk. Your personal data shall be treated in accordance with our & .

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By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

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  • Overview

    Contact one of our specialist lawyers for a free initial consultation to find out if we can investigate your case with the financial security of a no win no fee agreement.

    When can you make a compensation claim for an injury cause by a defective product?

    As consumers we expect the things we buy to be safe, but sometimes that is not the case. If you can establish that a product was defective and caused you an injury then you should be entitled to compensation. Sometimes the fact that an injury has been sustained is enough to establish that a product was defective.

    What compensation can you claim?

    • Compensation can be due for physical or psychological damage or both
    • You can claim compensation for the pain and suffering caused by your injuries and the things you need as a result of your defective product injury
    • You can also claim compensation for financial loss. For example, for loss of earnings
    • You can do this on a no win no fee basis so there is no risk attached.
       

    The amount of compensation you get depends on:

    • The seriousness of your injuries
    • The extent of financial loss
    • The support you will need in the future.
       

    What steps can you take to help a defective product compensation claim succeed?

    Retaining evidence will increase the chance of succeeding with your claim for compensation:

    • If possible, keep the defective product safe and untouched after the accident. It may need to be examined by experts as part of the claim
    • Take photographs of the defective product and the injuries sustained.
       

    How our personal injury lawyers can help with compensation claims for defective products

    • The breadth of experience in our personal injury team means it is likely that we have already recovered compensation with similar circumstances to yours
    • We have brought successful compensation claims on a wide variety of defective products including:
      • Medical appliances such as breast implants and hip implants
      • Electrical goods such as washing machines and dishwashers
      • Items of food and drink
      • Solvents and pesticides
    • We will use our extensive experience in the area of defective products to ensure you claim the compensation you deserve.
       

    Free initial consultation

    Contact our team of specialist personal injury lawyers for a free, no obligation, consultation and we will listen to the circumstances of your accident before giving you clear advice on the chance of you recovering compensation. If we think you have a claim we can investigate your case using the financial security of a no win no fee agreement.

          

            

  • Related Client Stories

    Faulty bicycle causes crash resulting in serious injuries

    Our client, Miss P, sustained a severe brain injury after the handle bars came off her bicycle whilst she was riding downhill. The accident was caused by negligent assembly of the bike by the manufacturer.

    Family suffer psychiatric injuries after faulty dishwasher fire

    We acted for a family of three who suffered psychiatric injuries after their faulty dishwasher caused a house fire whilst they slept.  

    Unsafe working practices lead to amputation of fingers

    Our client, Mr R, was injured when attaching a trailer to his work van.  As he did so, the jockey wheel that holds the tow-arm collapsed, causing his right hand to become trapped between the components and causing a traumatic amputation of the middle and ring fingers on his right hand.

    Laser hair removal treatment leaves client with facial burns

    Laser hair removal treatment leaves client with facial burns

    Faulty Bosch dishwasher causes house fire

    Our specialist personal injury lawyers based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) offices, has secured compensation for a family who suffered psychological injuries after their Bosch dishwasher caused a fire to break out in their home as they slept.

    Hair removal treatment inflicts permanent scars

    Our team of specialist personal injury lawyers based at Thomson Snell & Passmore’s Tunbridge Wells and Dartford (Thames Gateway) Offices, has secured compensation for a woman who was permanently scarred by pulsed light treatment to remove hair from her body.

    Injuries caused by defective products

    This case study demonstrates the expertise of our Personal Injury team who ensure that a client's prognosis is clear before advising them to settle their claim. The settlement recovered in this case included the cost of necessary ongoing treatment.

  • Latest Updates

    Poorly fitted lightbulb shatters in hand causing injury

    Our client, Mrs H, suffered injury to her left middle finger and palm of her left hand when trying to change a light bulb that had been negligently fitted by an electrician.

    Frequently asked questions about the Rehabilitation Code

    We answer frequently asked questions regarding the Rehabilitation Code including it's purpose along with what the code states and how to code will help someone with a brain injury.

  • Insights

    Do I have a claim for personal injury

    Financing a Claim for Personal Injury Compensation

Newsletter sign up

I would like to receive newsletters, event invitations and publications from Thomson Snell & Passmore by email on the following topics (tick all those that apply) and consent for my data to be processed for this purpose.

General Private Client General Commercial Construction Court of Protection Agriculture & Rural Affairs Commercial Property Employment Dispute Resolution Corporate & Commercial Charities & Not for Profit Food & Drink Education Transport & Logistics Family Business & Owner Managed Businesses

We respect your privacy and want news to be relevant. To either, click here or update your preferences by emailing us at info@ts-p.co.uk. Your personal data shall be treated in accordance with our & .

Get in touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

Throughout the process, your firm has treated me with unfailing tact and courtesy.  I have been conscious of, as well as the firm’s efficiency, a considerable sensitivity in the way a potentially painful legal issue was dealt with.

Client

We are very grateful to you for your hard work, your sensitivity in dealing with some frequently painful material, and the consistent lucidity with which you have kept us informed of the different stages of the claim

Client

First class service from the first meeting until the end. Thank-you.

Client

I would like to take this opportunity of offering my most sincere thanks to you and your Team for handling my Personal Injury Claim. The outcome was very satisfactory and way beyond my expectations which I can only attribute to your expertise and knowledge in these matters. I will have no hesitation in recommending you and your practice partners.

Client

Many thanks for all your support and hard work through a torrid 2 ½ years. We both appreciate it could have ended very differently without your dedication and attention to detail.

Client

You have been very good thank you. Always prompt to respond to queries and have explained everything thoroughly.

Client

I thank you so much for your excellent service and will recommend you strongly to anyone needing help.

Client

I feel that TS&P and your team have been extremely good and I could not have wished for anything more.

Client

The sensitivity and dedication has assisted and assured me greatly in my recovery…there has been an emotional benefit that you and the team have provided by all of your actions. Thank you and the team for winning this case and securing a victory which, to me, is more than just about financial compensation.

Client

Thank you so much for the huge amount of effort and work put in by all concerned with this case. You were a very kind man and handled the case sympathetically and with integrity

Client

Couldn’t have wished for a nicer person. What more can I say other than a BIG thank you.

Client

Brilliant. Absolutely brilliant from the time I walked in the door.

Client

I feel that TS&P do take time to understand me personally. I am not just a folder, I am a person

Client

I would like to thank Jenny and her team for all their hard work and efforts during what has been a very traumatic 3 years.  Throughout this period, Jenny has been on hand with reassurance and advice.  At the same time, she assembled an excellent team of experts, which enabled me to reach a successful conclusion.

Client

Meet The Team

Fiona Follis
Christina Mallery
Sandra Paige
Graham Bell
Sandra Hennessy
Flora Midgley
Gavin Allard
Charmaine Feagan
Imogen Tantam
Sarah Atkinson
George Liley
James Cahan
Karin Baker
Rebecca Culverwell
Jenny Waight
Oliver Chapman
Jonathan Herbert
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