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Get In Touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

Newsletter Sign Up

I would like to receive newsletters, event invitations and publications from Thomson Snell & Passmore by email on the following topics (tick all those that apply) and consent for my data to be processed for this purpose.

We respect your privacy and want news to be relevant. To either, click here or update your preferences by emailing us at info@ts-p.co.uk. Your personal data shall be treated in accordance with our & .

  • Overview

    James Parratt recently offered advice to a Sunday Times reader, regarding a rental situation. The reader in question had recently put down a deposit to rent a house and agreed a price of £1,800 a month with a local independent letting agency. 

    Six days before the moving date, the agency received an offer of £2,200, then asked the reader to match it. He said no and the owner went with the second offer. The reader was keen to know if he has any kind of redress?

    James advised that while he can understand how frustrating and upsetting the situation must be, it sounds as if what the agent did was perfectly legal. In terms of redress, much depends on the status of the deposit put down. Agents usually agree
    a new let on a “subject to contract” basis, dependent on references being obtained from tenants, along with proof of identity. 

    Prospective tenants are often asked for a holding deposit pending completion of these steps. If this is the case, options are limited, as it is unlikely there was a tenancy agreement in place when the agent told the reader that the rental would not go ahead. 

    The landlord could still have refused to grant a tenancy on other grounds: they may have been unhappy with the references or credit checks. James advised that the reader should recover their deposit, but if they feel agency has acted badly, to make a formal objection in line with its complaints procedure. 

    The full article originally appeared in The Sunday Times, here: Is my woodburner bad for my health and for the planet

  • Related Services

    Dispute Resolution

    Our objective is to achieve swift, realistic results in the most cost efficient and risk free manner possible. Our Dispute Resolution team specialise in resolving a wide range of disputes for individuals.  

    Property disputes including landlord & tenant and boundary disputes

    We represent clients in all forums including the High Court and County Court, Lands Tribunal, and the First-Tier Tribunal (Property Chamber).  All of our property specialists are members of the Property Litigation Association and we have strong working relationships with specialist surveyors and experts, as well as Chancery barristers. Above all, we recognise that the property world is a business in which personal relationships count and we fully address the human as well as the legal dimension of any problem.

Get In Touch

By submitting an enquiry through 'get in touch' your data will only be used to contact you regarding your enquiry. If you would like to receive newsletters from Thomson Snell & Passmore please use the separate form below.

Newsletter Sign Up

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We respect your privacy and want news to be relevant. To either, click here or update your preferences by emailing us at info@ts-p.co.uk. Your personal data shall be treated in accordance with our & .

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